Terms & Conditions

Last Updated: July 15, 2026

Welcome to Santushti India. By accessing our website, submitting enquiries, or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using the Santushti India website, contacting us through our forms, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Description

Santushti India provides electrical engineering products, services, and consulting including but not limited to:

• Electrical panel design, fabrication, and installation
• Power transformer supply, testing, and maintenance
• ACB (Air Circuit Breaker) and VCB (Vacuum Circuit Breaker) testing and calibration
• Thermography inspection and thermal scanning
• Power quality analysis and harmonic monitoring
• Earthing and grounding solutions
• Electrical project installation and commissioning
• Energy-saving projects and electrical consultancy

All services are provided on an "as available" basis and subject to mutual agreement on scope, timelines, and pricing via a formal service contract or quotation.

3. Enquiries and Quotations

• Submitting an enquiry or quote request through our website does not constitute a binding agreement. It is a request for information or a preliminary quotation.
• All quotations provided are valid for a period of 30 days from the date of issue, unless otherwise stated in writing.
• Prices quoted are subject to revision based on material costs, site conditions, and scope changes discovered during detailed assessment.
• A formal service agreement or purchase order must be executed before any work commences.

4. User Responsibilities

You agree to:

• Provide accurate, current, and complete information when submitting enquiries or forms.
• Use our website only for lawful purposes and in a manner that does not infringe the rights of others.
• Not upload or transmit any malicious code, viruses, or harmful content through our forms or file upload features.
• Not attempt to gain unauthorised access to our server, admin panel, or data storage systems.
• Maintain the confidentiality of any login credentials provided for admin portal access.

5. Intellectual Property

All content on this website — including text, graphics, logos, images, software, and design — is the property of Santushti India or its content suppliers and is protected by Indian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or republish any content without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by applicable law:

• Santushti India shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services.
• Our total liability for any claim arising from the use of our website or services shall not exceed the amount paid by you for the specific service giving rise to the claim.
• We do not warrant that our website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
• We are not responsible for any loss of data, unauthorised access, or damages resulting from third-party services integrated with our website (e.g., Firebase, FormSubmit).

7. Indemnification

You agree to indemnify, defend, and hold harmless Santushti India, its directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your breach of these Terms & Conditions, your misuse of our website, or your violation of any applicable law.

8. Third-Party Services

Our website uses third-party services for certain functionalities:

• Firebase (Google Cloud): For data storage, authentication, and file uploads. Their terms and privacy policy apply to data handled through their platform.
• FormSubmit.co: For email delivery of enquiry notifications. Their terms govern email transmission.
• OpenStreetMap: For map display on our contact page.
• WhatsApp: For direct communication via our WhatsApp chat button.

We are not responsible for the practices of these third-party services. Your use of their services is subject to their respective terms and policies.

9. Termination

We reserve the right to terminate or suspend access to our website or services, without prior notice or liability, for any reason, including but not limited to a breach of these Terms & Conditions. Upon termination, your right to use our website will cease immediately.

10. Governing Law and Jurisdiction

11. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.

12. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and Santushti India regarding your use of our website and services, superseding any prior agreements or understandings, whether written or oral.

13. Contact Information

For any questions, concerns, or communications regarding these Terms & Conditions, please contact us:

Santushti India
199 GF, Gurutek City, Rewari, Haryana – 123401, India
Email: sales@santushtiindia.com
Phone: +91 9416623364